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A cloud Kicks business analyst (BA) is conducting user interviews with the support team as part of a migration to Salesforce. Serval users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems. Other users have located they access existing systems with only username and password.
Correct Answer: C
This answer states that bringing the requirement to the product owner's attention is what the BA should do after discovering that several users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems while other users indicate they access existing systems with only username and password for conducting user interviews with the support team as part of a migration to Salesforce at Cloud Kicks. A product owner is a person who represents the voice of the customer or the stakeholder, and who is responsible for defining and prioritizing the requirements for a product or a project. Bringing the requirement to the product owner's attention means that the BA informs and discusses with the product owner about the different preferences or expectations of users regarding MFA for logging in to Salesforce. Bringing the requirement to the product owner's attention is what the BA should do after discovering this difference among users because it helps the BA to align and validate the requirement with the product owner, and to determine and propose a solution or an alternative for MFA for logging in to Salesforce. References: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder
Recent Comments (The most recent comments are at the top.)
Carlos Daniel Dobies - Feb 24, 2025
The correct answer is B -> Security Compliance:
Multi-factor authentication (MFA) is a critical security feature that enhances user authentication by requiring additional verification steps beyond just a username and password.
The security team must ensure that any chosen authentication method complies with organizational security policies and standards.
Why Other Options Are Less Suitable:
A. Select the requirement used by the majority: Choosing the most popular method might not align with security best practices or organizational policies.
C. Bring the requirement to the product owner: While important for prioritization, this doesn’t address potential security concerns that need verification by the security team.
Recent Comments (The most recent comments are at the top.)
The correct answer is B ->
Security Compliance:
Multi-factor authentication (MFA) is a critical security feature that enhances user authentication by requiring additional verification steps beyond just a username and password.
The security team must ensure that any chosen authentication method complies with organizational security policies and standards.
Why Other Options Are Less Suitable:
A. Select the requirement used by the majority: Choosing the most popular method might not align with security best practices or organizational policies.
C. Bring the requirement to the product owner: While important for prioritization, this doesn’t address potential security concerns that need verification by the security team.