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Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago. The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process. What should the consultant recommend?
Correct Answer: B
Since the VP of Sales at Northern Trail Outfitters has observed an increase in logged activities but low booking numbers, it's likely that sales reps need guidance on how to engage in more meaningful and targeted interactions. Training on targeted interactions can help reps understand which types of activities contribute to booking success, ensuring they are not just meeting activity quotas but also driving meaningful results. Improving Understanding of Sales Activities: By training reps on targeted interactions, they can better identify high-value activities that lead to conversions and bookings, as opposed to simply logging activities for compliance. Aligning Activities with Outcomes: This approach helps reps focus on quality over quantity, enabling them to connect with prospects in ways that are more likely to result in bookings. Option A (Sales Engagement and Cadences) would be useful for structured outreach but does not address the need for understanding specific types of interactions, and Option C (reevaluating Opportunity stages) is unrelated to activity measures. For guidance on sales training strategies, refer to Salesforce's Sales Enablement resources.