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Question 57/76
In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?
Which strategy should a consultant recommend to address the VP's concern?
Correct Answer: C
Historical Trending reports in Salesforce allow users to analyze changes in key data points over time, making them an excellent tool for monitoring and understanding churn. By using a Historical Trending report, Cloud Kicks can track fluctuations in opportunity stages, account statuses, and other relevant metrics. This enables the VP of sales to gauge the effectiveness of marketing efforts, identify patterns, and take proactive measures to reduce churn.
A year-over-year sales report and an average stage duration report provide valuable insights, but they do not offer the same level of detailed, time-based analysis that a Historical Trending report can offer for tracking churn.
Salesforce Documentation Reference:
Analyze Historical Trends in Salesforce
Historical Trending Overview
A year-over-year sales report and an average stage duration report provide valuable insights, but they do not offer the same level of detailed, time-based analysis that a Historical Trending report can offer for tracking churn.
Salesforce Documentation Reference:
Analyze Historical Trends in Salesforce
Historical Trending Overview
- Question List (76q)
- Question 1: Cloud Kicks (CK) has recently lost several large deals to a ...
- Question 2: Cloud Kicks (CK) requires its sales associates to record all...
- Question 3: It is challenging for the sales operations team to provide U...
- Question 4: A consultant is meeting with a new client to design a rollou...
- Question 5: A sales rep at Cloud Kicks must have access to all child acc...
- Question 6: Universal Containers is analyzing data to identify gaps, and...
- Question 7: The sales director at Universal Containers wants to ensure t...
- Question 8: An executive at Cloud Kicks (CK) has asked its admin to crea...
- Question 9: Universal Containers (UC) has an Account Hierarchy of custom...
- Question 10: Sales managers at Cloud Kicks need to visualize all open opp...
- Question 11: Northern Trail Outfitters published detailed activity measur...
- Question 12: Universal Containers is growing its international business. ...
- 1 commentQuestion 13: The Cloud Kicks sales team travels frequently and often need...
- Question 14: Management at Universal Containers wants to identify duplica...
- 1 commentQuestion 15: Northern Trail Outfitters had issues with its last two Sales...
- Question 16: Cloud Kicks (CK) operates in multiple countries and wants to...
- Question 17: Universal Containers is in the planning phase of its Sales C...
- Question 18: When addressing challenges within Cloud Kicks' Sales Cloud p...
- Question 19: A sales rep owns an opportunity and can view the associated ...
- Question 20: A consultant has conducted discovery sessions with Cloud Kic...
- Question 21: Cloud Kicks (CK) recently completed the first phase of its S...
- Question 22: It is a priority at Cloud Kicks to implement logic and autom...
- Question 23: The sales team at Cloud Kicks has been late meeting project ...
- Question 24: Cloud Kicks (CK) recently finished a redeployment of its Lig...
- Question 25: The Cloud Kicks global sales team has asked for a simpler wa...
- Question 26: Cloud Kicks wants its sales operations team to place orders ...
- Question 27: Cloud Kicks is restructuring its sales teams to align with i...
- 1 commentQuestion 28: During the Deploy phase at Cloud Kicks, users are finding it...
- Question 29: Cloud Kicks is implementing Sales Cloud and has asked a cons...
- Question 30: A consultant is working with Cloud Kicks (CK) on its initial...
- Question 31: The admin at Cloud Kicks recently implemented Sales Cloud an...
- Question 32: Cloud Kicks is in the process of implementing Sales Cloud fo...
- Question 33: Universal Containers is using Collaborative Forecasts and wa...
- Question 34: Cloud Kicks wants to implement a methodology to determine wh...
- Question 35: Cloud Kicks maintains products and price books on an externa...
- Question 36: The leadership team at Cloud Kicks wants to improve the rate...
- Question 37: Cloud Kicks rolled out Sales Cloud recently. The VP of sales...
- Question 38: Universal Containers uses Sales Territories and is working w...
- Question 39: Sales reps at Universal Containers want to know when a custo...
- Question 40: Cloud Kicks wants sales reps to be able to give customers ac...
- Question 41: Universal Containers (UC) has Account and Contact data it wa...
- Question 42: Cloud Kicks wants to assign territories in bulk to Opportuni...
- Question 43: Cloud Kicks (CK) recently implemented Einstein Opportunity S...
- 1 commentQuestion 44: A consultant received feedback that various sales teams are ...
- Question 45: Cloud Kicks currently supports three business lines within a...
- Question 46: Cloud Kicks manages prospects for lead generation in a marke...
- Question 47: Northern Trail Outfitters (NTO) wants to start tracking orde...
- 1 commentQuestion 48: Access to Opportunities at Cloud Kicks should be restricted....
- Question 49: The Contact Us form on the Cloud Kicks website creates leads...
- Question 50: Cloud Kicks (CK) is adding hundreds of new accounts to Sales...
- 1 commentQuestion 51: What is a consideration when enabling Multiple Currencies?...
- Question 52: Cloud Kicks is utilizing Advanced Currency Management. The s...
- Question 53: The sales manager at Universal Containers has noticed that s...
- Question 54: Cloud Kicks noticed its data quality has degraded since its ...
- Question 55: Cloud Kicks wants to improve its return on investment (ROI) ...
- Question 56: The admin at Universal Containers is attempting to retire a ...
- Question 57: In a recent management meeting, the VP of sales voiced conce...
- Question 58: After a project deployment, several bugs were identified by ...
- Question 59: A consultant is addressing Cloud Kicks' performance measurem...
- Question 60: A consultant is preparing to release an updated version of a...
- Question 61: Universal Containers (UC) sales reps want to be assigned qua...
- Question 62: Universal Containers recently implemented Sales Cloud. Stake...
- Question 63: Cloud Kicks is implementing Sales Territories for its retail...
- Question 64: Cloud Kicks acquired a company. The VP of technology wants t...
- Question 65: Cloud Kicks uses Salesforce to manage business Accounts and ...
- Question 66: Each product engineer at Cloud Kicks supports a specific pro...
- Question 67: Cloud Kicks has organization-wide defaults set to Private fo...
- Question 68: Cloud Kicks needs to implement a group of campaigns that are...
- Question 69: Sales reps at Universal Containers receive leads that are ge...
- Question 70: The Sales Cloud implementation at Cloud Kicks (CK) is now li...
- 1 commentQuestion 71: Cloud Kicks recently purchased Salesforce, and the leadershi...
- Question 72: After creating a brand new sneaker Product object record for...
- Question 73: Northern Trail Outfitters wants to migrate its Sales Territo...
- Question 74: Universal Containers has a large amount of data that current...
- Question 75: Cloud Kicks (CK) wants to implement sharing rules. Which con...
- Question 76: What is a key capability of Data Loader?...
