Yes, validating the email template (e.g., Certification Due) is a best practice before the campaign preview is generated. Communication during a certification campaign is key to ensuring that managers are aware of their tasks and deadlines. Validating the email templates helps ensure that the messaging is clear, correct, and aligned with the campaign's objectives. It also ensures that any necessary details, such as deadlines, instructions, and links to the certification tasks, are properly included.
Proper validation of email templates helps avoid communication issues that could delay or negatively impact the campaign's success.
References:
* SailPoint IdentityNow Certification Campaign Email Templates Guide.
* SailPoint IdentityNow Best Practices for Campaign Communication.