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You want to create a quality notification for the Customer Complaint notification origin. Which of the following documents are available as standard in SAP S/4HANA to use as reference documents? Note: There are 2 correct answers to this question.
Correct Answer: A,D
For a customer complaint notification (type Q1, transaction QM01), standard reference documents include: * Delivery (A): Outbound delivery documents (e.g., from VL01N) are commonly referenced, linking the complaint to a shipped item (SPRO > QM > Quality Notifications > Notification Creation). * Sales Order (D): Sales orders (e.g., from VA01) can be referenced to trace the complaint back to the original customer order. * Quotation (B): Quotations are pre-sales documents and not standard references for QM notifications. * Material Document (C): Material documents (e.g., GR) are procurement-related, not typical for customer complaints. Thus, "Delivery" and "Sales order" are the correct answers.References: SAP Help Portal - "Reference Documents in QM Notifications"; SAP S/4HANA QM User Guide - "Customer Complaints".
