C_C4H22_2411 Exam Dumps | Only 50% of the push messages in your test campaign are delivered. The error messages indicate issues

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SAP.C_C4H22_2411.v2025-08-14.q40
Question 31

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Question 31/40

Only 50% of the push messages in your test campaign are delivered. The error messages indicate issues with the Mobile Engage push token. Which of the following could be the cause? Note: There are 3 correct answers to this question.

A. Incorrect campaign criteria

B. Outdated app certificate

C. Incorrect segment criteria

D. Invalid personalization token

E. Outdated app version

Correct Answer: B,D,E

Mobile Engage push token issues in SAP Emarsys:
* Option B:Correct. An outdated app certificate (e.g., APNs, FCM) can invalidate tokens, preventing delivery.
* Option D:Correct. An invalid personalization token in the message can cause delivery failures.
* Option E:Correct. An outdated app version may not refresh tokens correctly, leading to errors.
* Option A:Incorrect. Campaign criteria affect targeting, not token validity.
* Option C:Incorrect. Segment criteria define recipients, not token-related delivery.The SAP Emarsys Help Portal under "Mobile Engage" lists these as common issues.References:SAP Emarsys Help Portal
- "Mobile Engage" (https://help.emarsys.com/).
Below is the seventh batch of 10 questions (61-70) related to SAP Emarsys, with answers verified against official SAP Emarsys documentation as of March 07, 2025. Each question follows the requested format, including a comprehensive explanation and references to official SAP sources where applicable.

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