To help a customer understand how Palo Alto Networks can bring value when adopting a Zero Trust architecture, the systems engineer must focus on understanding the customer's specific needs and explaining how the Zero Trust strategy aligns with their business goals. Here's the detailed analysis of each option:
* Option A: Ask the customer about their internal business flows, such as how their users interact with applications and data across the infrastructure
* Understanding the customer's internal workflows and how their users interact with applications and data is a critical first step in Zero Trust. This information allows the systems engineer to identify potential security gaps and suggest tailored solutions.
* This is correct.
* Option B: Explain how Palo Alto Networks can place virtual NGFWs across the customer's network to ensure assets and traffic are seen and controlled
* While placing NGFWs across the customer's network may be part of the implementation, this approach focuses on the product rather than the customer's strategy. Zero Trust is more about policies and architecture than specific product placement.
* This is incorrect.
* Option C: Use the Zero Trust Roadshow package to demonstrate to the customer how robust Palo Alto Networks capabilities are in meeting Zero Trust
* While demonstrating capabilities is valuable during the later stages of engagement, the initial focus should be on understanding the customer's business requirements rather than showcasing products.
* This is incorrect.
* Option D: Ask the customer about their approach to Zero Trust, explaining that it is astrategy more than it is something they purchase
* Zero Trust is not a product but a strategy that requires a shift in mindset. By discussing their approach, the systems engineer can identify whether the customer understands Zero Trust principles and guide them accordingly.
* This is correct.
References:
* Palo Alto Networks documentation on Zero Trust
* Zero Trust Architecture Principles inNIST 800-207