<< Prev Question Next Question >>

Question 45/50

In a Customer Portal design session, the customer explains to you that they have multiple brands, and that they have multiple websites to reflect these brands.
After reviewing the sites with the customer, you notice that each of the sites contain the same layout and content, but have different colors and branding, such as logos.
Which option allows for a consistent layout and dynamic branding?

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Question List (50q)
Question 1: Your customer ships packages directly to customers using a t...
Question 2: Your customer has performed a search on the knowledgebase an...
Question 3: Your client has VIP customers (all of which have a custom co...
Question 4: During your customers' busiest hours, it is common for a sup...
Question 5: Your customer would like to classify their incidents by the ...
Question 6: Your customer wants you to separate their contact records by...
Question 7: Select two true statements about chat. (Choose two.)...
Question 8: To manage widgets, you need to access the menu link "Widgets...
Question 9: You are asked to identify how a question has been scored upo...
Question 10: Your customer was reviewing published answers in their knowl...
Question 11: Your customer's "Chat Survey Score" report contains valid re...
Question 12: Your customer has a number of custom fields that are no long...
Question 13: What is the maximum number of special characters that can be...
Question 14: Your customer has two different types of end customers that ...
Question 15: Your customer has two types of end customers that will be vi...
Question 16: Your customer would like to set up the following configurati...
Question 17: Your customer has team leads who are responsible for creatin...
Question 18: When using standard reports within the Analytics module ther...
Question 19: Your client decides not to use Groups when setting up staff ...
Question 20: Your customer has a report that seems to be showing a variet...
Question 21: Your customer wants to send out a post incident survey using...
Question 22: Your client wants to allow the Administrator and Limited Adm...
Question 23: Select two statements that describe reasons why you would li...
Question 24: Your customer has decided to enable an existing Custom Objec...
Question 25: In which two sections of the Customer Portal is the Guided A...
Question 26: You are building an agent's Incident Script for your custome...
Question 27: Which two special characters can be used as wildcard values ...
Question 28: When building an agent script with the pages and page struct...
Question 29: During requirements gathering, your customer determines that...
Question 30: You have been asked to configure an automatic email response...
Question 31: You want to find all Message Base entries that include the t...
Question 32: Your customer wants to search and reply to comments made on ...
Question 33: Identify the four guidelines that are relevant with regard t...
Question 34: An agent starts a chat conference. What must the agent do to...
Question 35: Your customer has asked that all incidents be "scanned" for ...
Question 36: Identify the three options available on the deployment manag...
Question 37: Which incident field is designed to be used by your customer...
Question 38: Your customer has asked you to create a report that shows al...
Question 39: Incidents received via email cannot be reopened after the MY...
Question 40: Your customer would like a report that details out the respo...
Question 41: You created a broadcast survey using the advance survey edit...
Question 42: Some chat agents need more time between chats. What are thre...
Question 43: An agent has mistakenly closed their quick search menu and i...
Question 44: You are working with multiple interfaces. Which four objects...
Question 45: In a Customer Portal design session, the customer explains t...
Question 46: When an incident is opened, your customer would like to have...
Question 47: Your customer had previously allowed their end customers to ...
Question 48: Your customer runs a 24/7 call center and has a policy stati...
Question 49: Your customer supports three different brands and needs to b...
Question 50: Your customer would like supervisors to use a Multi-Edit wor...