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Exam Code:	1z0-325
Exam Name:	Oracle RightNow Cloud Service 2016 Implementation Essentials
Certification Provider:	Oracle
Free Question Number:	50
Version:	v2018-08-30
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# of Questions views:	17663
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Other Version: 891 viewsOracle.1z0-325.v2018-09-18.q53; 931 viewsOracle.1Z0-325.v2018-05-04.q80

Exam Question List: Question 1: Your customer ships packages directly to customers using a t...; Question 2: Your customer has performed a search on the knowledgebase an...; Question 3: Your client has VIP customers (all of which have a custom co...; Question 4: During your customers' busiest hours, it is common for a sup...; Question 5: Your customer would like to classify their incidents by the ...; Question 6: Your customer wants you to separate their contact records by...; Question 7: Select two true statements about chat. (Choose two.)...; Question 8: To manage widgets, you need to access the menu link "Widgets...; Question 9: You are asked to identify how a question has been scored upo...; Question 10: Your customer was reviewing published answers in their knowl...; Question 11: Your customer's "Chat Survey Score" report contains valid re...; Question 12: Your customer has a number of custom fields that are no long...; Question 13: What is the maximum number of special characters that can be...; Question 14: Your customer has two different types of end customers that ...; Question 15: Your customer has two types of end customers that will be vi...; Question 16: Your customer would like to set up the following configurati...; Question 17: Your customer has team leads who are responsible for creatin...; Question 18: When using standard reports within the Analytics module ther...; Question 19: Your client decides not to use Groups when setting up staff ...; Question 20: Your customer has a report that seems to be showing a variet...; Question 21: Your customer wants to send out a post incident survey using...; Question 22: Your client wants to allow the Administrator and Limited Adm...; Question 23: Select two statements that describe reasons why you would li...; Question 24: Your customer has decided to enable an existing Custom Objec...; Question 25: In which two sections of the Customer Portal is the Guided A...; Question 26: You are building an agent's Incident Script for your custome...; Question 27: Which two special characters can be used as wildcard values ...; Question 28: When building an agent script with the pages and page struct...; Question 29: During requirements gathering, your customer determines that...; Question 30: You have been asked to configure an automatic email response...; Question 31: You want to find all Message Base entries that include the t...; Question 32: Your customer wants to search and reply to comments made on ...; Question 33: Identify the four guidelines that are relevant with regard t...; Question 34: An agent starts a chat conference. What must the agent do to...; Question 35: Your customer has asked that all incidents be "scanned" for ...; Question 36: Identify the three options available on the deployment manag...; Question 37: Which incident field is designed to be used by your customer...; Question 38: Your customer has asked you to create a report that shows al...; Question 39: Incidents received via email cannot be reopened after the MY...; Question 40: Your customer would like a report that details out the respo...; Question 41: You created a broadcast survey using the advance survey edit...; Question 42: Some chat agents need more time between chats. What are thre...; Question 43: An agent has mistakenly closed their quick search menu and i...; Question 44: You are working with multiple interfaces. Which four objects...; Question 45: In a Customer Portal design session, the customer explains t...; Question 46: When an incident is opened, your customer would like to have...; Question 47: Your customer had previously allowed their end customers to ...; Question 48: Your customer runs a 24/7 call center and has a policy stati...; Question 49: Your customer supports three different brands and needs to b...; Question 50: Your customer would like supervisors to use a Multi-Edit wor...

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