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Your product line is expanding rapidly and your sales representatives often are unfamiliar with the full list of applicable products for a customer. As such, your sales team often misses the chance to upsell and cross- sell related accessories. You need to identify what you can add to the product catalog to support upselling and cross-selling. What should you identify?
Correct Answer: C
Explanation/Reference: Explanation When you're ready to sell a product or bundle, publish it to make it available to the sales agents so they can build orders or create opportunities orders for customers. Note: Cross-sell and Up-sell Product Suggestions Based on Product Relationships Product suggestions are available for any product line items where product relationships have been defined. Click on the "Suggestions" hyperlink to pick products suggested for up-sell, cross-sell, and substitutions or as accessories. The items picked are added as new product line items. References: https://www.microsoft.com/en-us/dynamics/crm-customer-center/publish-a-product-or-bundle- to-make-it-available-for-selling.aspx http://www.powerobjects.com/2014/09/18/product-catalog-enhancements-in-dynamics-crm-2015/
