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You recently visited a trade show and you interacted with many potential customers. As a vendor at the trade show, you receive a CSV file that contains detailed information about the 643 attendees who showed interest in your products. You need to efficiently and accurately input this information into Dynamics CRM for future use in the sales process. Which method should you use?
Correct Answer: B
Explanation/Reference: Explanation Whether your data is stored in spreadsheets, databases, or other systems, you'll probably want to import the data into Microsoft Dynamics CRM so you can keep track of all your customer information in one place. You can import any type of information, such as accounts, leads, or opportunities - even activities or cases. (The different types of information are called "record types.") References: https://www.microsoft.com/en-us/dynamics/crm-customer-center/import-accounts-leads-or- other-data.aspx