MB-230 Exam Dumps | A company is implementing Dynamics 365 Customer Service workspaces. As a customer service representative,

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Microsoft.MB-230.v2024-12-17.q135
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Question 121/135

A company is implementing Dynamics 365 Customer Service workspaces.
As a customer service representative, you must be able to view and work on more than one work item at a time. You need to navigate between the work items that are active in the workspace. Which two methods can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Select the Dynamics 365 drop-down navigation.

B. Select the session tab.

C. Select the session pane list.

D. Select the workspace app tile.

Correct Answer: B,C

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