Your company has a datacenter in Los Angeles that contains a private cloud. The private cloud contains a System Center 2012 infrastructure.
The System Center 2012 infrastructure contains the following:
Service Manager

Orchestrator

Operations Manager

You plan to configure the private cloud to meet the following requirements:
Integrate runbooks to Service Manager requests.

Automate administration tasks by using runbooks.

Provide end users with the ability to perform administrative tasks.

You need to configure the private cloud to meet the requirements.
What should you do from Service Manager?
Correct Answer: B
Explanation/Reference:
The System Center Integration Pack for System Center 2012 Configuration Manager is an add-in for System Center 2012 - Orchestrator.
It enables you to automate actions within Microsoft System Center 2012 Configuration Manager, such as software and update deployment.
In addition, it allows you create and modify collections. With this integration pack, you can also create workflows that interact with and transfer information to the integration packs for System Center Service Manager, System Center Data Protection Manager, System Center Operations Manager, and System Center Virtual Machine Manager.
Configuring the System Center 2012 Service Manager Connections A connection establishes a reusable link between Orchestrator and a Service Manager Server. You can create as many connections as you need to specify links to multiple servers.
You can also create multiple connections to the same server to allow for differences in security permissions for different user accounts.
Reference: http://technet.microsoft.com/en-us/library/hh830706.aspx