An organization that has achieved a Capability Maturity Model Integration (CMMI) level of 4 has done the following: achieved predictable process performance. CMMI is a framework that provides a set of best practices and guidelines for improving the capability and maturity of the processes of an organization, such as software development, service delivery, or project management. CMMI consists of five levels, each of which represents a different stage or degree of process improvement, from initial to optimized. The five levels of CMMI are:
* Level 1: Initial. This level indicates that the processes of the organization are ad hoc, chaotic, or inconsistent, and that the outcomes of the processes are unpredictable, unreliable, or unrepeatable.
* Level 2: Managed. This level indicates that the processes of the organization are planned, performed, measured, and controlled, and that the outcomes of the processes are manageable, stable, or repeatable.
* Level 3: Defined. This level indicates that the processes of the organization are well-defined, documented, standardized, and integrated, and that the outcomes of the processes are aligned with the goals and objectives of the organization.
* Level 4: Quantitatively Managed. This level indicates that the processes of the organization are quantitatively measured, analyzed, and optimized, and that the outcomes of the processes are predictable, consistent, or high-quality.
* Level 5: Optimizing. This level indicates that the processes of the organization are continuously monitored, evaluated, and improved, and that the outcomes of the processes are innovative, adaptive, or excellent.
An organization that has achieved a CMMI level of 4 has done the following: achieved predictable process performance, meaning that the organization has established quantitative objectives and metrics for the processes, and has used statistical and analytical techniques to monitor and control the variation and performance of the processes, and to ensure that the processes meet the expected or desired outcomes. An organization that has achieved a CMMI level of 4 has not done the following: addressed continuous innovative process improvement, addressed the causes of common process variance, or achieved optimized process performance, as these are the characteristics or achievements of a CMMI level of 5, which is the highest and most mature level of CMMI. References:
* CMMI
* CMMI Levels
* CMMI Level 4