GCX-SCR Exam Dumps | Your company has just acquired a new building, and you have to add this new location to Genesys Cloud

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Genesys.GCX-SCR.v2025-01-20.q29
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Question 7/29

Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)

A. You must know the exact coordinates of the new building.

B. You must have images of all the users located at the new location.

C. You must collect general information such as building address, number of floors, location contact information, etc.

D. You must have the basic profile data for all users at the new location.

E. You must have Admin rights to Genesys Cloud CX.

Correct Answer: C,E

When adding a new location to Genesys Cloud CX, the prerequisites include:
* General Information (C): This includes the building's address, the number of floors, and contact information for the location. This data is essential for accurately setting up the location within the platform.
* Admin Rights (E): You must have administrative rights to perform this task within Genesys Cloud CX.
Admin privileges are necessary to access the system's settings and to configure new locations.
Coordinates or images of users are not required to add a new location, making these options unnecessary for this task.

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