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- Genesys.GCP-GCX.v2024-05-03.q65
- Question 37
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Question 37/65
Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.
Correct Answer: B
Files uploaded to the workspace cannot be shared with non-members of the Genesys Cloud CX organization. The workspace is a secure place for each group in the organization to upload, organize, and share documents and files. Only members of the group can access the files in the workspace. Reference: https://help.mypurecloud.com/articles/about-workspaces/ https://help.mypurecloud.com/articles/add-files-to-a-workspace/
- Question List (65q)
- Question 1: A user who is freshly added to Genesys Cloud CX realizes tha...
- Question 2: Select the factors which can cause report generation failure...
- Question 3: To assign extensions to users, you must first __________....
- Question 4: Unused reports need to be disabled manually to prevent unnec...
- Question 5: Which of the following best defines the performance view for...
- Question 6: You can allocate multiple email addresses to receive suggest...
- Question 7: Sam is in charge of handling incoming interactions that are ...
- Question 8: Genesys Cloud CX Voice is __________....
- Question 9: Carlos is an administrator who needs to extract data on a gr...
- Question 10: Select all access level permission types for workspace (Docu...
- Question 11: The status of agents, whether active or inactive, does not i...
- Question 12: Which options can be configured when setting up a queue? (Ch...
- Question 13: Which Genesys Cloud CX feature presents caller info to an ag...
- Question 14: Which setting allows you create a place for each group in yo...
- Question 15: Select the categories of Prompts in Architect. (Choose two.)...
- Question 16: Jenny is monitoring five queues in real-time. She identifies...
- Question 17: You can add more than one outbound route to the contact cent...
- Question 18: Select all the question types available while creating an Ev...
- Question 19: The license used by a user is determined by the permissions ...
- Question 20: The_________for iOS leverages the form factor of iOS tablets...
- Question 21: Which dialing mode allows the agent to see customer informat...
- Question 22: Genesys Cloud CX tracks metric statistics in __________ minu...
- Question 23: When you change an agent's queue status from On Queue to Off...
- Question 24: Which feature requires at least one single sign-on (SSO) int...
- Question 25: What is the distinguishing feature between queues and groups...
- Question 26: If you have not configured an email address to report issues...
- Question 27: Which of the following items need to be configured for an ou...
- Question 28: The________provides a high-level overview of a campaign's pe...
- Question 29: Policies automate repetitive quality management tasks. Which...
- Question 30: Amelia is changing departments within the organization and h...
- Question 31: Where can you view agent evaluation scores, evaluation activ...
- Question 32: Which of the following reports display the number of interac...
- Question 33: Which of following file formats are available to export a re...
- Question 34: Which embedded clients does Genesys Cloud CX support? Choose...
- Question 35: What additional functionality does Communicate bring to Gene...
- 1 commentQuestion 36: Genesys Cloud CX ACD assigns interactions to the most approp...
- 1 commentQuestion 37: Files uploaded to the workspace can be shared with non-membe...
- Question 38: A dynamic report on Genesys Cloud CX is a customizable repor...
- Question 39: Instant messaging costs are significantly less than long-dis...
- Question 40: When creating an external trunk, which of the following prot...
- Question 41: Which view displays current metrics and information about qu...
- Question 42: Organizations with Communicate licenses can set up basic IVR...
- Question 43: Which of the following Edge features provides client and ser...
- 2 commentQuestion 44: Bullseye routing method relaxes the required skills as the s...
- Question 45: Number plan determines how many and which digits are necessa...
- Question 46: _________ binds the numbering plan with the trunk....
- Question 47: Which of the following Edge feature contains the built-in re...
- Question 48: You can use Regular Expressions to create Number Plans...
- Question 49: Which view helps supervisors analyze performance issues with...
- Question 50: You must define the phone configuration in Genesys Cloud CX ...
- Question 51: Where can call recording be enabled?...
- Question 52: Which of the following statements about scripts is true?...
- Question 53: If you have not created any additional templates, you will h...
- Question 54: Select all available options for adding widgets to a perform...
- Question 55: Which of the following attributes ensure that the interactio...
- Question 56: Which of the following types of interactions can be configur...
- Question 57: You cannot add variables to a script....
- 1 commentQuestion 58: What is the maximum limit for creating performance dashboard...
- Question 59: Select the categories of ACD skills that can be added to a u...
- Question 60: Genesys Cloud CX supports embedded clients for Salesforce an...
- Question 61: Which of the following statements defines a critical questio...
- Question 62: What do a Service Level of 80 and a Service Level Target of ...
- Question 63: Which feature enables a voice interaction to interrupt an em...
- Question 64: Your company has just acquired a new building, and you have ...
- Question 65: Your customizations in the interaction view remain in effect...
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This should be True.
Source: https://help.mypurecloud.com/articles/about-sharing-files/