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When planning for the NEWGEN project which is the most likely set of audit findings and recommendations?
Correct Answer: D
Current Situation: ZYX utilizes numerous services and service providers, leading to complexity and potential inefficiencies. Consolidation under SIAM: Consolidating services and providers under a standard SIAM model simplifies management, improves coordination, and enhances service quality. A standardized approach ensures consistency, better integration, and streamlined processes. SIAMRUS Proposal: SIAMRUS's standard SIAM model offers a structured and proven methodology for managing multiple service providers. Implementing this model helps ZYX achieve rapid and efficient service integration, facilitating the introduction of new services and providers. Benefits of Consolidation: Reduces complexity and operational overhead. Enhances visibility and control over the service ecosystem. Improves the ability to meet contractual obligations and service levels. Reference: SIAM Professional Body of Knowledge (BoK), Chapter on Service Provider Consolidation ITIL 4: Drive Stakeholder Value (DSV), Section on Service Provider Management SIAM Professional Body of Knowledge (BoK), Chapter on Service Provider Integration ITIL 4: Drive Stakeholder Value (DSV), Section on Sourcing and Supplier Management