The ZYX Board of Directors is considering which SIAM structure should be selected for the ZYX SIAM model What is most likely to influence the selection?
Correct Answer: D
Selection Criteria:
Choosing the appropriate SIAM structure involves assessing various factors that influence the organization's ability to implement and manage the model effectively.
Existing Capabilities:
Understanding the current capabilities within ZYX is crucial as it determines the organization's readiness for different SIAM structures.
This includes evaluating the skills, processes, and infrastructure already in place.
Influence on Structure:
The existing capabilities will help decide whether an internal, external, hybrid, or lead supplier model is most suitable.
If ZYX has strong internal capabilities, it may lean towards an internal or hybrid model. Conversely, if capabilities are lacking, an external integrator might be preferred.
Strategic Alignment:
Aligning the SIAM structure with existing capabilities ensures that the transition is smooth, cost-effective, and aligned with strategic goals.
Reference:
SIAM Professional Body of Knowledge (BoK), Chapter on SIAM Structure Selection ITIL 4: Create, Deliver and Support (CDS), Section on Assessing Organizational Capabilities SIAM Professional Body of Knowledge (BoK), Chapter on SIAM Structure and Sourcing ITIL 4: Direct, Plan and Improve (DPI), Section on Strategic Planning
