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A technician is attempting to update a server's firmware. After inserting the media for the firmware and restarting the server, the machine starts normally into the OS. Which of the following should the technician do NEXT to install the firmware?
Correct Answer: B
The technician should boot from the media to install the firmware on the server. Firmware is a type of software that controls the low-level functions of hardware devices, such as BIOS (Basic Input/Output System), RAID controllers, network cards, etc. Firmware updates are often provided by hardware manufacturers to fix bugs, improve performance, or add new features to their devices. To install firmware updates on a server, the technician needs to boot from a media device (such as a CD-ROM, DVD-ROM, USB flash drive, etc.) that contains the firmware files and installationprogram. The technician cannot install firmware updates from within the operating system because firmware updates often require restarting or resetting the hardware devices.