The first thing that the technician should ensure to correct the database synchronization errors is that NTP is running on the database system. NTP (Network Time Protocol) is a protocol that synchronizes the clocks of network devices with a reference time source, such as an atomic clock or a GPS receiver. NTP ensures that all devices on a network have accurate and consistent time settings, which can affect various functions and applications. Database synchronization is a process of maintaining data consistency and integrity across multiple database servers or instances. Database synchronization can depend on accurate time settings, as time stamps are often used to determine which data is newer or older, and which data should be updated or overwritten. If NTP is not running on the database system, it may cause time drift or discrepancy between different database servers or instances, which can result in synchronization errors or data conflicts.