PK0-005 Exam Dumps | Two team members have a minor disagreement on how a task should be performed. The project manager plans

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CompTIA.PK0-005.v2024-06-03.q107
Question 14

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Question 14/107

Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter. Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?

A. Compromising

B. Forcing

C. Smoothing

D. Collaborating

Correct Answer: C

Smoothing is a conflict resolution technique that involves emphasizing the areas of agreement and minimizing the areas of difference. It is useful when the conflict is minor and the relationship between the parties is more important than the issue. Smoothing can help maintain harmony and avoid further escalation of the conflict1.

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