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While troubleshooting a network outage, a technician discovers symptoms that indicate a patch cable is connecting the core switch to the router. A network engineer confirms the theory is plausible, and the technician tests the cable. The cable passes the test, and the technician properly plugs the cable back into the correct network ports. However, the network outage continues. Which of the following is the NEXT step the technician should take to troubleshoot the network outage?