Availability zones and geo-redundancy are two strategies that can help minimize downtime for a SaaS application. Availability zones are distinct locations within a cloud region that are isolated from each other and have independent power, cooling, and networking. They provide high availability and fault tolerance by allowing the SaaS application to run on multiple servers across different zones. If one zone fails, the application can continue to operate on the other zones without interruption. Geo-redundancy is the replication of data and services across multiple geographic regions. It provides disaster recovery and business continuity by allowing the SaaS application to switch to another region in case of a major outage or a natural disaster. Geo-redundancy also improves performance and latency by serving users from the nearest region. Reference: CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 3: Cloud Business Principles, Section 3.3: Cloud Service Level Agreements, Page 751 and Chapter 4: Cloud Design Principles, Section 4.3: Cloud Scalability and Elasticity, Page 1172