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An organization that provides a SaaS solution recently experienced an incident involving customer data loss. The system has a level of self-healing that includes monitoring performance and available resources. When the system detects an issue, the self-healing process is supposed to restart parts of the software. During the incident, when the self-healing system attempted to restart the services, available disk space on the data drive to restart all the services was inadequate. The self-healing system did not detect that some services did not fully restart and declared the system as fully operational. Which of the following BEST describes the reason why the silent failure occurred?
Correct Answer: B
The self-healing system attempted to restart the services, but the disk space on the data drive was insufficient to do so. This indicates that the disk utilization alarms were higher than what the service restarts required, indicating that the system was unable to detect the issue and the services did not fully restart. This is the reason why the silent failure occurred.