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An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?
Correct Answer: A
Many modern commercial software applications (including photo editors like Adobe Photoshop) offer tiered features based on user subscriptions or license levels. If certain features are locked and prompt for a login, the issue is likely due to a missing or unassigned software license. Assigning the correct license through a centralized license management system (such as Adobe Admin Console or Microsoft 365 portal) will enable those features. B). VPN connection does not affect local software licensing. C). Repairing the application does not resolve license entitlement. D). Reinstalling the software won't help unless the license is assigned. Reference: CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common software and application issues. Study Guide Section: Troubleshooting licensing and access control for applications