220-1202 Exam Dumps | After installing new webcam software, a PC experiences BSOD during videoconference calls. What should

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CompTIA.220-1202.v2026-07-20.q141
Question 80

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Question 80/141

After installing new webcam software, a PC experiences BSOD during videoconference calls. What should the technician do next?

A. Update the anti-malware signature and scan the system

B. File a warranty claim with the manufacturer

C. Start in Safe Mode and roll back the device driver

D. Reconnect the webcam to the computer

Correct Answer: C

BSOD after driver installation suggests a compatibility issue.Safe Mode allows rollback of driversthat may be causing the crash.
FromTravis Everett - CompTIA A+ All-in-One Exam Guide:
"If a BSOD occurs after a driver update, boot into Safe Mode and roll back to the previous driver version to restore system stability."

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