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A technician follows proper malware removal procedures but cannot remove all malware. They decide to reload the OS. What should they select?
Correct Answer: D
Aclean installensures all malware is eliminated by completely wiping and reinstalling the OS. System restore or repair may leave traces. FromQUENTIN DOCTER - COMPTIA A+ COMPLETE study GUIDE: "If malware cannot be completely removed, perform a clean installation of the operating system. This ensures no remnants remain on the machine."