220-1202 Exam Dumps | A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points

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CompTIA.220-1202.v2026-07-20.q141
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Question 33/141

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue. Which of the following tools should the technician use?

A. Event Viewer

B. Task Manager

C. Internet Options

D. Process Explorer

Correct Answer: A

Event Viewer is the best tool to analyze the root cause of service failures in Windows. It provides detailed logs from system processes, including errors, warnings, and crash reports related to services and applications.
When a service starts and stops unexpectedly, Event Viewer will often record the cause, such as dependency failures or access violations.
B). Task Manager shows active processes but doesn ' t retain logs or causes of failure.
C). Internet Options is used for configuring browser settings, not troubleshooting services.
D). Process Explorer is powerful but more suited for live monitoring and detailed process trees, not post- failure log analysis.
Reference:
CompTIA A+ 220-1102 Objective 3.1: Given a scenario, troubleshoot common Windows OS problems.
Study Guide Section: Log file analysis using Event Viewer

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