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A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?
Correct Answer: B
Comprehensive and Detailed Explanation From Exact Extract: When a spreadsheet becomes very large, opening and processing it requires more memory (RAM). If the system doesn't have sufficient memory, it may fail to load the file properly. Upgrading or increasing the available RAM can resolve performance and loading issues with very large files. A: Restore points roll back system settings, not individual file content. C: Defragmentation optimizes disk performance but won't help with memory issues. D: Network speed has no effect if the file is stored and opened locally. Reference: CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common application and performance issues. Study Guide Section: Troubleshooting large-file performance and system resource limitations