220-1202 Exam Dumps | A technician installs a Bluetooth headset for a user. During testing, the sound still comes from the

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CompTIA.220-1202.v2026-05-20.q131
Question 98

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Question 98/131

A technician installs a Bluetooth headset for a user. During testing, the sound still comes from the speaker on the computer. The technician verifies the headset shows up in Device Manager. Which of the following would the technician most likely do to fix this issue?

A. Update the drivers for the wireless headset

B. Replace the battery on the headset and try again later

C. Verify that the sound is not muted in the control panel

D. Change the headset as the default device in sound settings

Correct Answer: D

Comprehensive and Detailed Explanation From Exact Extract:
Just recognizing the device isn't enough-audio output must be routed to it manuallyby setting it as the default playback device in sound settings.
FromMark Soper - Mike Meyers' Lab Manual:
"If audio is still playing through the internal speaker, verify that the Bluetooth headset is set as the default playback device. This can be configured under Windows Sound Settings."

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