220-1201 Exam Dumps | A user's laptop is constantly printing pages with random characters. The user makes multiple attempts

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Question 117/219

A user's laptop is constantly printing pages with random characters. The user makes multiple attempts to resend the print job but gets the same result. Which of the following should the technician do next to troubleshoot this issue?

A. Download the correct printer driver to the laptop and configure it.

B. Update the laptop's anti-malware software and scan the system.

C. Reimage the laptop with the last-known working configuration.

D. Check the laptop for BIOS updates and install the latest version.

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Question 117/219

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