220-1201 Exam Dumps | A user asks a technician for assistance with a printer that has stopped printing. The user states that

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Question 14/219

A user asks a technician for assistance with a printer that has stopped printing. The user states that the print jobs are generated from a website and are difficult to re-create. When the technician remotes into the user's computer, they can see many jobs in the queue. The issue persists after the user performs a hard reset of the printer. Which of the following will most likely fix the issue?

A. Restarting the print spooler service on the local computer

B. Deleting all the jobs and having the user restart their computer

C. Making sure the printer is using the latest PCL driver

D. Updating the manufacturer's firmware on the printer

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Question 14/219

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