220-1201 Exam Dumps | A user keeps getting an error message when trying to print a letter. The printer is normally used to

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CompTIA.220-1201.v2026-02-20.q103
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Question 64/103

A user keeps getting an error message when trying to print a letter. The printer is normally used to print cards and invitations. The user tries printing from a different computer, but the issue persists. Which of the following should the user do to resolve the issue?

A. Print fewer pages.

B. Print on card stock

C. Replace the rollers.

D. Change the paper tray setting.

Correct Answer: D

If a printer is set to use a special tray (for cards/invitations) but a different type of print job is attempted (like a letter), a paper tray setting mismatch can cause errors. Changing the tray setting to match the print media resolves the issue.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.3 - Troubleshooting printers:
"If print jobs fail when media type changes, verify and adjust the paper tray settings to match the required output." Verified Source:
* CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Printer Troubleshooting
* CompTIA Exam Objectives 220-1101, Domain 4.3

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