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A user's home system has been infected with malware. A technician has isolated the system from the network and disabled System Restore. Which of the following should the technician do next?
Correct Answer: A
When dealing with a malware-infected system, isolating the system from the network and disabling System Restore are critical initial steps. The next step in the malware removal process should be: * Perform an antivirus scan: This helps to identify and remove the malware from the system. Running a thorough scan using updated antivirus software is essential to detect and clean any malicious files. * Run Windows updates: This is important for system security but should be done after the malware is removed to avoid further issues. * Reimage the system: This is a more drastic measure and should be considered if the antivirus scan cannot fully clean the system. * Enable System Restore: This should only be done after the system is confirmed to be clean. Reference: CompTIA A+ 220-1102 Exam Objectives, Section 3.3: Given a scenario use best practice procedures for malware removal. Malware removal best practices documentation.