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Question 24/372

An employee has repeatedly contacted a technician about malware infecting a work computer. The technician has removed the malware several times, but the user's PC keeps getting infected. Which of the following should the technician do to reduce the risk of future infections?

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Question List (372q)
Question 1: Which of the following would cause a corporate-owned iOS dev...
Question 2: A technician is implementing the latest application security...
Question 3: A technician suspects a rootkit has been installed and needs...
Question 4: A user is unable to access the company's network. A technici...
Question 5: A technician is manually updating Windows workstations. Each...
Question 6: Which of the following is used to ensure users have the appr...
Question 7: A systems administrator is creating periodic backups of a fo...
Question 8: A technician is creating a Windows splash screen that detail...
Question 9: After a failed attempt to open an email attachment for an un...
Question 10: Which of the following device types would a technician consi...
Question 11: A technician receives a help desk ticket regarding a softwar...
Question 12: Which of the following best describes XFS?...
Question 13: A user's smartphone data usage is well above average. The us...
Question 14: Which of the following environmental factors are most import...
Question 15: Which of the following provide the BEST way to secure physic...
Question 16: A computer on a corporate network has a malware infection. W...
Question 17: A user receives an error message from an online banking site...
Question 18: A payroll workstation has data on it that needs to be readil...
Question 19: Which of the following items require special e-waste recycli...
Question 20: Which of the following statements describes the purpose of s...
Question 21: Which of the following attacks can a hacker use to execute c...
Question 22: The network was breached over the weekend System logs indica...
Question 23: A change advisory board did not approve a requested change d...
Question 24: An employee has repeatedly contacted a technician about malw...
Question 25: Which of the following file types should be used to install ...
Question 26: A technician installs a Bluetooth headset for a user. During...
Question 27: A user has been adding data to the same spreadsheet for seve...
Question 28: A user clicks a link in an email. A warning message in the u...
Question 29: A user installed a new computer game. Upon starting the game...
Question 30: Which of the following command-line tools will delete a dire...
Question 31: A user reported that Windows has crashed several times durin...
Question 32: When trying to access a secure internal network, the user re...
Question 33: Several computers have been infected with malware, causing t...
Question 34: A user needs assistance changing the desktop wallpaper on a ...
Question 35: A user is receiving repeated pop-up advertising messages whi...
Question 36: A police officer often leaves a workstation for several minu...
Question 37: A help desk technician determines a motherboard has failed. ...
Question 38: A user's corporate laptop with proprietary work Information ...
Question 39: A technician is investigating options to secure a small offi...
Question 40: Sensitive data was leaked from a user's smartphone. A techni...
Question 41: A manager reports that staff members often forget the passwo...
Question 42: Users are reporting that an unsecured network is broadcastin...
Question 43: A company has experienced a ransomware attack. Which of the ...
Question 44: A user is unable to access a remote server from a corporate ...
Question 45: An administrator needs to back up the following components o...
Question 46: A user's Android phone has been randomly restarting. A techn...
Question 47: Which of the following operating systems is most commonly us...
Question 48: A user reported that a laptop's screen turns off very quickl...
Question 49: A company implemented a BYOD policy and would like to reduce...
Question 50: A help desk technician runs the following script: Inventory....
Question 51: A call center technician receives a call from a user asking ...
Question 52: A technician needs to strengthen security controls against b...
Question 53: A laptop that was in the evidence room of a police station i...
Question 54: A customer needs to purchase a desktop capable of rendering ...
Question 55: An IT security team is implementing a new Group Policy that ...
Question 56: A technician is troubleshooting a connectivity issue and wan...
Question 57: A new spam gateway was recently deployed at a small business...
Question 58: A field technician applied a Group Policy setting to all the...
Question 59: A user created a file on a shared drive and wants to prevent...
Question 60: Upon downloading a new ISO, an administrator is presented wi...
Question 61: Which of the following default system tools can be used in m...
Question 62: A customer reported that a home PC with Windows 10 installed...
Question 63: A user reports a computer is running slow. Which of the foll...
Question 64: A user attempts to open some files, but a message appears st...
Question 65: A customer calls a service support center and begins yelling...
Question 66: A remote user contacts the help desk about an email that app...
Question 67: A customer wants to make sure the data is protected and secu...
Question 68: A developer reports that a workstation's database file exten...
Question 69: A technician needs to format a USB drive to transfer 20GB of...
Question 70: A user has requested help setting up the fingerprint reader ...
Question 71: A salesperson's computer is unable to print any orders on a ...
Question 72: A new service desk is having a difficult time managing the v...
Question 73: Which of the following often uses an SMS or third-party appl...
Question 74: A user reports that the hard drive activity light on a Windo...
Question 75: After a failed update, an application no longer launches and...
Question 76: A technician needs to document who had possession of evidenc...
Question 77: A company is recycling old hard drives and wants to quickly ...
Question 78: A customer service representative is unable to send jobs to ...
Question 79: A company has just refreshed several desktop PCs. The hard d...
Question 80: A technician has identified malicious traffic originating fr...
Question 81: A technician is preparing to remediate a Trojan virus that w...
Question 82: An Internet cafe has several computers available for public ...
Question 83: A technician is setting up a new laptop for an employee who ...
Question 84: A user requested that the file permissions on a Linux device...
Question 85: The screen on a user's mobile device is not autorotating eve...
Question 86: A change advisory board authorized a setting change so a tec...
Question 87: A user is unable to log in to the domain with a desktop PC, ...
Question 88: Which of the following is an advantage of using WPA2 instead...
Question 89: The calendar application on an employee's smartphone is expe...
Question 90: A technician sees a file that is requesting payment to a cry...
Question 91: Ann, a CEO, has purchased a new consumer-class tablet for pe...
Question 92: A technician discovers user input has been captured by a mal...
Question 93: Which of the following operating systems uses the ext4 files...
Question 94: In an organization with a standardized set of installed soft...
Question 95: A user submits a request to have a graphics application inst...
Question 96: A customer, whose smartphone's screen was recently repaired,...
Question 97: A systems administrator is troubleshooting network performan...
Question 98: A technician is troubleshooting a user's PC that is running ...
Question 99: A technician needs to troubleshoot a user's computer while t...
Question 100: Which of the following is a proprietary Cisco AAA protocol?...
Question 101: Which of the following involves sending arbitrary characters...
Question 102: An Android user contacts the help desk because a company sma...
Question 103: After a security event, a technician removes malware from an...
Question 104: An organization wants to deploy a customizable operating sys...
Question 105: A user lost a company tablet that was used for customer inta...
Question 106: A systems administrator finds that a Windows client machine ...
Question 107: The battery life on an employee's new phone seems to be dras...
Question 108: During a routine check, a systems administrator discovers th...
Question 109: A management team at a small office wants to block access to...
Question 110: A system drive is nearly full, and a technician needs lo tre...
Question 111: A technician just completed a Windows 10 installation on a P...
Question 112: A technician receives a ticket indicating the user cannot re...
Question 113: A systems administrator installed the latest Windows securit...
Question 114: An organization is centralizing support functions and requir...
Question 115: An incident handler needs to preserve evidence for possible ...
Question 116: A technician successfully removed malicious software from an...
Question 117: Which of the following types of malicious software is most l...
Question 118: A technician is investigating a workstation that has not rec...
Question 119: A web developer installs and launches a new external web ser...
Question 120: A user added a second monitor and wants to extend the displa...
Question 121: A developer is creating a shell script to automate basic tas...
Question 122: A desktop support technician is tasked with migrating severa...
Question 123: A user calls the help desk to report that mapped drives are ...
Question 124: Which of the following Is a package management utility for P...
Question 125: A user is having phone issues after installing a new applica...
Question 126: A company downloads a large number of files over the interne...
Question 127: A user is unable to see the devices that are present on the ...
Question 128: A user wants to back up a Windows 10 device. Which of the fo...
Question 129: Which of the following is used to integrate Linux servers an...
Question 130: A user reports that after a recent software deployment to up...
Question 131: A technician finds that a new company security policy has br...
Question 132: Which of the following is the MOST important environmental c...
Question 133: A Linux technician needs a filesystem type that meets the fo...
Question 134: A technician is setting up a new laptop. The company's secur...
Question 135: A technician needs to establish a remote access session with...
Question 136: A technician requires graphical remote access to various Win...
Question 137: Which of the following change management practices lists all...
Question 138: Once weekly a user needs Linux to run a specific open-source...
Question 139: A wireless network is set up, but it is experiencing some in...
Question 140: A technician is setting up a backup method on a workstation ...
Question 141: A systems administrator is monitoring an unusual amount of n...
Question 142: Employees at comptia.org are reporting getting an usual amou...
Question 143: A department manager submits a help desk ticket to request t...
Question 144: An MDM report shows that a user's company cell phone has una...
Question 145: A technician is hardening a company file server and needs to...
Question 146: A user connected a smartphone to a coffee shop's public Wi-F...
Question 147: Which of the following Linux commands would help to identify...
Question 148: A malicious file was executed automatically when a flash dri...
Question 149: A help desk technician receives a call from an end user who ...
Question 150: The following error is displayed on a user's computer screen...
Question 151: A manager called the help desk to ask for assistance with cr...
Question 152: A customer calls desktop support and begins yelling at a tec...
Question 153: A user is unable to access the internet but can still print ...
Question 154: A technician is troubleshooting a PC that will not run Windo...
Question 155: Internet speeds on a user's Windows 10 device are slow, but ...
Question 156: Which of the following is natively used with Active Director...
Question 157: A SOHO client is having trouble navigating to a corporate we...
Question 158: A technician wants to mitigate unauthorized data access if a...
Question 159: Which of the following file types allows a user to easily un...
Question 160: A technician needs to configure a computer for a user to wor...
Question 161: A technician needs to disable guest log-ins on domain-joined...
Question 162: A proxy server is required for internet access from a corpor...
Question 163: A technician is setting up a new PC in a SOHO. Which of the ...
Question 164: Which of the following macOS features can help a user close ...
Question 165: Which of the following security methods supports the majorit...
Question 166: A technician needs to implement password requirements that a...
Question 167: A user updates a mobile device's OS. A frequently used appli...
Question 168: A neighbor successfully connected to a user's Wi-Fi network....
Question 169: A technician is setting up a newly built computer. Which of ...
Question 170: A company would like to implement multifactor authentication...
Question 171: A technician is installing RAM in a new workstation and need...
Question 172: When a user calls in to report an issue, a technician submit...
Question 173: A new employee is having difficulties using a laptop with a ...
Question 174: An administrator needs to select a method to dispose of SSDs...
Question 175: A technician receives a call (rom a user who is having issue...
Question 176: A technician is troubleshooting a Windows 10 PC that is unab...
Question 177: A technician is troubleshooting a PC that is unable to perfo...
Question 178: A technician needs to exclude an application folder from bei...
Question 179: A technician receives a call from a user who is unable to op...
Question 180: A user wants to set up speech recognition on a PC. In which ...
Question 181: A technician installed Windows 10 on a workstation. The work...
Question 182: A mobile phone user has downloaded a new payment application...
Question 183: A user reports that a device with a statically defined IP is...
Question 184: During a network outage, a technician discovers a new networ...
Question 185: A technician needs to interconnect two offices to the main b...
Question 186: A user attempts to install additional software and receives ...
Question 187: A technician is creating a tunnel that hides IP addresses an...
Question 188: Which of the following documents in criminal proceedings mus...
Question 189: A technician runs a command and gets the following output: E...
Question 190: A computer is restarting automatically and displaying the fo...
Question 191: Multiple users routinely record log-in information in readil...
Question 192: A user downloaded a 64-bit version of a new software program...
Question 193: A Windows user recently replaced a computer The user can acc...
Question 194: A user calls the help desk and reports a workstation is infe...
Question 195: A user is setting up backups on a workstation. The user want...
Question 196: A user reports a hardware issue to the help desk. Which of t...
Question 197: The user often hosts meetings from a Windows desktop, and me...
Question 198: Which of the following protects a mobile device against unwa...
Question 199: The findings from a security audit indicate the risk of data...
Question 200: Which of the following are mobile operating systems used on ...
Question 201: Which of the following applications allows a user to create ...
Question 202: A client recently upgraded their Windows 10 machine to Windo...
Question 203: Which of the following operating systems were designed for s...
Question 204: A user's mobile phone has become sluggish A systems administ...
Question 205: A systems administrator is tasked with configuring desktop s...
Question 206: A user is attempting to browse the internet using Internet E...
Question 207: A company-owned mobile device is displaying a high number of...
Question 208: Applications on a computer are not updating, which is preven...
Question 209: A user is unable to browse a website on a PC. Which of the f...
Question 210: A company executive is currently attending a major music fes...
Question 211: A user is unable to log in to the network. The network uses ...
Question 212: While staying at a hotel, a user attempts to connect to the ...
Question 213: A user contacts the help desk to request assistance with a p...
Question 214: A company wants to take advantage of modern technology and t...
Question 215: When visiting a particular website, a user receives a messag...
Question 216: A user's Windows computer seems to work well at the beginnin...
Question 217: A hotel's Wi-Fi was used to steal information on a corporate...
Question 218: A technician downloaded a software program to a network shar...
Question 219: A technician needs to transfer a file to a user's workstatio...
Question 220: A technician wants to update the local security policies on ...
Question 221: A technician is working with a company to determine the best...
Question 222: A user reports that an Android mobile device takes a long ti...
Question 223: A technician is doing a bare-metal installation of the Windo...
Question 224: Which of the following ensures proprietary information on a ...
Question 225: A company needs employees who work remotely to have secure a...
Question 226: A user's laptop is shutting down every time the laptop lid i...
Question 227: An employee utilizes a personal smartphone to work remotely....
Question 228: A technician is working at a client office site, and the tec...
Question 229: An organization is updating the monitors on kiosk machines. ...
Question 230: A user reports that a PC seems to be running more slowly tha...
Question 231: A technician is tasked with configuring a computer for a vis...
Question 232: Which of the following operating systems is considered close...
Question 233: A technician is working on a Windows 10 PC that has unwanted...
Question 234: A technician needs to perform after-hours service starting a...
Question 235: Which of the following environmental effects can be the resu...
Question 236: A network administrator is deploying a client certificate lo...
Question 237: A technician is installing a program from an ISO file. Which...
Question 238: A technician needs to reimage a desktop in an area without n...
Question 239: Which of the following is the STRONGEST wireless configurati...
Question 240: A customer who uses a Linux OS called the help desk to reque...
Question 241: A technician needs to formal a USB drive to transfer 20GB of...
Question 242: A technician is on-site dealing with an angry customer. The ...
Question 243: A systems administrator needs to reset a users password beca...
Question 244: An application is not performing well and will occasionally ...
Question 245: Which of the following is also known as something you know, ...
Question 246: A technician is configuring a specific NTP server for all co...
Question 247: A user enabled a mobile device's screen lock function with p...
Question 248: A technician is assisting a customer who is having difficult...
Question 249: A company wants to remove information from past users' hard ...
Question 250: A user is unable to see transaction details on a website, an...
Question 251: Which of the following file extensions are commonly used to ...
Question 252: Which of the following Is used to identify potential issues ...
Question 253: A technician is replacing the rack mount UPS. Which of the f...
Question 254: An application's performance is degrading over time. The app...
Question 255: The web browsing speed on a customer's mobile phone slows do...
Question 256: Which of the following filesystems supports journaling?...
Question 257: Malware is installed on a device after a user clicks on a li...
Question 258: A technician is working to resolve a Wi-Fi network issue at ...
Question 259: A technician is installing software on a user's workstation....
Question 260: A technician is configuring security for a computer that is ...
Question 261: A technician needs to access a Windows 10 desktop on the net...
Question 262: A technician is reusing several hard drives to increase loca...
Question 263: A technician needs to transfer a large number of files over ...
Question 264: An employee lost a smartphone and reported the loss to the h...
Question 265: A technician is setting up a SOHO wireless router. The route...
Question 266: A technician is installing an operating system on a new comp...
Question 267: Which of the following filesystem types does macOS use?...
Question 268: Which of the following is the best way to limit the loss of ...
Question 269: A technician needs to configure a computer for a user to wor...
Question 270: A technician installs specialized software on a workstation....
Question 271: A technician is reimaging a desktop PC. The technician conne...
Question 272: A workstation is displaying a message indicating that a user...
Question 273: Security software was accidentally uninstalled from all serv...
Question 274: Which of the following commands should be used to display cu...
Question 275: Which of the following ensures data is unrecoverable on a lo...
Question 276: An implementation specialist is replacing a legacy system at...
Question 277: Which of the following OS types provides a lightweight optio...
Question 278: As part of a CYOD policy a systems administrator needs to co...
Question 279: A computer technician is investigating a computer that is no...
Question 280: Which of the following is MOST likely contained in an EULA?...
Question 281: A user's iPhone was permanently locked after several tailed ...
Question 282: A technician is troubleshooting an issue with a computer tha...
Question 283: A user turns on a new laptop and attempts to log in to speci...
Question 284: A technician is working on a way to register all employee ba...
Question 285: A technician needs to provide recommendations about how to u...
Question 286: A systems administrator is creating a new document with a li...
Question 287: Which of the following defines the extent of a change?...
Question 288: A user's new laptop, which was advertised as gaming-ready, i...
Question 289: A technician cannot uninstall a system driver because the dr...
Question 290: A change management review board denied an administrator's r...
Question 291: Which of the following filesystems replaced FAT as the prefe...
Question 292: A technician is troubleshooting a Windows 10 PC that has exp...
Question 293: A Windows computer is experiencing slow performance when the...
Question 294: A developer installed a new software package that has stoppe...
Question 295: Which of the following threats will the use of a privacy scr...
Question 296: Someone who is fraudulently claiming to be from a reputable ...
Question 297: Due to special job responsibilities, an end user needs the a...
Question 298: A company recently outsourced its night-shift cleaning servi...
Question 299: A customer needs to verify an executable file that the custo...
Question 300: A company's help desk receives numerous calls from employees...
Question 301: An administrator has received approval for a change request ...
Question 302: A technician has been tasked with installing a workstation t...
Question 303: You have been contacted through the help desk chat applicati...
Question 304: A user in a corporate office reports the inability to connec...
Question 305: A user is trying to limit the amount of time their children ...
Question 306: Which of the following allows access to the command line in ...
Question 307: A user reports a PC is running slowly. The technician suspec...
Question 308: Before leaving work, a user wants to see the traffic conditi...
Question 309: A technician needs to configure laptops so that only adminis...
Question 310: An organization's critical database files were attacked with...
Question 311: A user connected a laptop to a wireless network and was tric...
Question 312: As a corporate technician, you are asked to evaluate several...
Question 313: While trying to repair a Windows 10 OS, a technician receive...
Question 314: Which of the following should be used to configure automatic...
Question 315: Which of the following should be done NEXT?...
Question 316: A user has a computer with Windows 10 Home installed and pur...
Question 317: A technician is moving a Windows workstation from the accoun...
Question 318: A user receives a notification indicating the antivirus prot...
Question 319: Which of the following would most likely be used in a small ...
Question 320: Which of the following is the MOST cost-effective version of...
Question 321: A customer called the help desk to report that a machine tha...
Question 322: A user is attempting to make a purchase at a store using a p...
Question 323: Which of the following does MFA provide?...
Question 324: A desktop technician has received reports that a user's PC i...
Question 325: A desktop engineer is deploying a master image. Which of the...
Question 326: A systems administrator needs to access a hypervisor that we...
Question 327: A user identified that a program installed in a workstation ...
Question 328: Which of the following is the weakest wireless security prot...
Question 329: A technician installed Windows 10 on a workstation. The work...
Question 330: A technician has just used an anti-malware removal tool to r...
Question 331: Which of the following data is MOST likely to be regulated?...
Question 332: Which of the following only has a web browser interface?...
Question 333: An administrator has submitted a change request for an upcom...
Question 334: A technician assigns the equivalent of root-level permission...
Question 335: After a user recently installs a new scanner and the associa...
Question 336: A security administrator teaches all of an organization's st...
Question 337: Windows updates need to be performed on a department's serve...
Question 338: A user's workstation was infected with a newly discovered vi...
Question 339: A suite of security applications was installed a few days ag...
Question 340: A user needs assistance installing software on a Windows PC ...
Question 341: A Windows user wants a filesystem that protects confidential...
Question 342: Which of the following features allows a technician to confi...
Question 343: A user needs to test several software replacement possibilit...
Question 344: A network administrator is setting up the security for a SOH...
Question 345: After a user upgraded the Windows operating system to the la...
Question 346: A technician is upgrading the Microsoft Windows 10 OS. Which...
Question 347: A company needs to securely dispose of data stored on optica...
Question 348: A technician is finalizing a new workstation for a user. The...
Question 349: A customer is configuring on an old desktop an inexpensive f...
Question 350: A technician needs to configure security settings on a Windo...
Question 351: A company wants a new software program installed on all comp...
Question 352: A user has been unable to receive emails or browse the inter...
Question 353: A malicious user was able to export an entire website's user...
Question 354: After a company installed a new SOHO router customers were u...
Question 355: A technician is an administrator on a messaging application ...
Question 356: In which of the following scenarios would remote wipe capabi...
Question 357: Which of the following macOS file types requires mounting be...
Question 358: A user is experiencing frequent malware symptoms on a Window...
Question 359: A technician discovers a user's PC has a "No OS found" error...
Question 360: A technician needs to update the software on several hundred...
Question 361: An administrator received a new shipment of mobile devices. ...
Question 362: A technician is installing a new business application on a u...
Question 363: Which of the following language types enables the automation...
Question 364: A technician has been tasked with using the fastest and most...
Question 365: A kiosk, which is running Microsoft Windows 10, relies exclu...
Question 366: Which of the following is used to explain issues that may oc...
Question 367: Welcome to your first day as a Fictional Company. LLC helpde...
Question 368: A technician is setting up a desktop computer in a small off...
Question 369: An employee using an Apple MacBook is receiving frequent, ra...
Question 370: A technician is deploying a new Wi-Fi solution for the offic...
Question 371: Which of the following editions of Windows 10 requires react...
Question 372: A technician needs to ensure that USB devices are not suspen...