220-1102 Exam Dumps | A user is unable to access the company's network. A technician learns the user's account became inaccessible

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Question 4/372

A user is unable to access the company's network. A technician learns the user's account became inaccessible after multiple unsuccessful login attempts. The user also changed their password before the issue started.
Which of the following steps should the technician take to resolve the issue?

A. Escalate the user's issue to the network team.

B. Reset the user's password.

C. Unlock the user's account.

D. Verify the user's login and password.

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