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A user is experiencing multiple issues with an in-place upgrade of a laptop's operating system. The built-in camera is unresponsive, and the user is unable to pair the device with any Bluetooth accessories. Which of the following ate most likely causing three issues? (Select two).
Correct Answer: C,E
* Outdated drivers: Device functionality issues after an OS upgrade are often caused by incompatible or outdated drivers. * Disabled settings: Some features may be disabled during the upgrade process, requiring re-enablement. * Why Not A (Incorrect configuration): This is unlikely given the issues arose only after the upgrade. * Why Not B (OS and device incompatibility): Upgrades check for compatibility before installation. * Why Not D (Full storage): Storage issues typically prevent installation, not device functionality. * Why Not F (Corrupted registry entries): While possible, this is less common than the selected answers. CompTIA A+ Exam Reference: Core 1 (220-1101), Section 3.5, troubleshooting OS upgrades.