An impact printer is a type of printer that uses a ribbon to produce text and images on paper. If an impact printer is producing faded text and images when printing, it could be due to a worn-out ribbon that needs to be replaced. The technician would need to replace the ribbon on the impact printer to resolve the issue.
A ribbon is a consumable component used in impact printers that uses a cloth or plastic strip coated with ink to produce text and images on paper. Examples of impact printers include dot matrix printers and line printers.
References: Study Guide Section 4.6 - Printer technologies