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Question 217/315

A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?

A. DHCP

B. AAA

C. DNS

D. ARP

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Claiton - Mar 17, 2025

When laptop users cannot access or ping any network resources, the first thing to check is whether the laptops are receiving a valid IP address from the DHCP server. DNS is used for resolving domain names to IP addresses, but if the laptops cannot even ping resources by IP, DNS is not the root cause.

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