700-805 Exam Dumps | Which services are contained in the CX portfolio?

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Question 14/41

Which services are contained in the CX portfolio?

A. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

B. Support Services and Business Critical Services

C. Support Services, Business Critical Services and Professional Services

D. Support Services, Business Critical Services, Professional Services and Managed Services

Correct Answer: A

CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
* Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance
* Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability
* Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions
* Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners
* Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies References: 4: Services - Cisco

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Question List (41q): Question 1: Which event begins the Renewal process?...; Question 2: Which approach should be applied when renewing a quote?...; Question 3: Which service offering helps define the customer's IT vision...; Question 4: What are the steps to develop a renewal quote?...; Question 5: What support should an RM take from the CSM?...; Question 6: What is Practice Maturity?; Question 7: AtT-90, the Renewals Manager notices that the customer's sof...; Question 8: Which approach? (Choose the best answer.)...; Question 9: Which task must a Renewals Manager perform early in the rene...; Question 10: What is the intended outcome of the Customer Success Plan?...; Question 11: Which statement best describes an Accelerator?...; Question 12: What is a cross-sell opportunity?...; Question 13: Which product addresses network segment a in issues and is c...; Question 14: Which services are contained in the CX portfolio?...; Question 15: Which business benefit of on-time renewals on Cisco products...; Question 16: Which service offering helps define the IT vision and strate...; Question 17: What are the primary benefits of using AutoQuote in the rene...; Question 18: What is the primary customer value of the Cisco Services Por...; Question 19: Which two actions does a partner or customer perform within ...; Question 20: Which strategy contributes to the successful renewal of serv...; Question 21: What is the Cisco definition of a Reusable Non-Standard Disc...; Question 22: Which case represents a risk of renewal where a mitigation a...; Question 23: Which two outcomes drive the value of subscriptions for cust...; Question 24: What support should a Renewal Manager take from the Customer...; Question 25: A customer purchased a three-year WebEx contract of 100 seat...; Question 26: Which value should a customer expect from purchasing Success...; Question 27: A customer has many a la carte Enterprise Networking license...; Question 28: How does the Renewals Manager integrate with the sales team?...; Question 29: What are two key customer benefits from a Cisco Smart Accoun...; Question 30: Which approach should be applied when an opportunity is avai...; Question 31: What is the implication of on-time renewals for an IT servic...; Question 32: What is the key implication on-time renewals have for an IT ...; Question 33: What does iARR measure?; Question 34: Who do Renewals Managers (RMs) work with?...; Question 35: What is the main purpose of CCW-R?...; Question 36: Which is the first step in a solutions-led sales approach?...; Question 37: Which statement is the most accurate description of the Heal...; Question 38: Which strategy for successful renewal of service contracts c...; Question 39: Which action should be taken when renewing a contract with a...; Question 40: An important Cisco customer has a large number of individual...; Question 41: What is the Customer Success Plan?...

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