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One of the Project Managers in your company has reached out to you to resolve an issue. Many of the Timecards that were approved in the last week against projects are not reflecting back on the Project Actuals. You check that the Actuals Configuration Group > Calculation Mode option is set to "Scheduled". What is the next step you should take?
Correct Answer: A
If approved timecards are not reflecting inProject Actuals, follow these steps: * Verify Actuals Calculation Mode: * Go toPSA Administration. * Check if theCalculation Modeis set to "Scheduled". * Check for Errors in Logs: * Navigate toError Logs(App Launcher > PSA Administration > Logs). * Look for records where errors may have occurred. * Check theMessagefield to determine the cause. * Common Errors and Resolutions: * Unprocessed Transaction Delta Records: * If there are unprocessedTransaction Deltas, manually process them. * App Logs Indicating Failures: * If there areApp Logs, review them and delete old logs if necessary. * Run Project Actuals Recalc: * If errors persist, run theProject Actuals Recalculation Job. * Use Actuals Verifier for Troubleshooting: * Run theActuals Verifiertool to identify discrepancies. * Manually recalculate actuals if necessary. * Certinia PSA Project Actuals Guide * PSA System Administration Essentials References:
