3304 Exam Dumps | You are asked to resolve an Issue with little information except that there are reports of calls being

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Avaya Call Center Elite Implementation and Maintenance Exam
Avaya.3304.v2018-04-08.q69
Question 8

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Question 8/69

You are asked to resolve an Issue with little information except that there are reports of calls being disconnected and calls in queue not receiving announcements. When you check the display events In the Communication Manager (CM) there are several events that need to be researched.
Using the information in the Events Report, how do you determine which vector(s) to begin troubleshooting?

A. Use the Event Data 1.

B. Use the Event Type column.

C. Use the Event Data 2

D. Use the Event Description.

Correct Answer: A

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