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A system administrator needs to ensure that sensitive customer data in fields is only accessible to specific roles within a ServiceNow instance. Which feature should be utilized?
Correct Answer: B
To control access to sensitive data at the field level, the system administrator should use Column Level Encryption (CLE). Here's how CLE works: Field-Level Encryption: CLE allows you to encrypt specific fields within a table, ensuring that only authorized users with the necessary decryption keys can access the data. Granular Control: You can define different encryption keys for different fields or groups of fields, providing fine-grained control over data access. Role-Based Access: You can grant access to decryption keys based on user roles, ensuring that only authorized personnel can view sensitive information. Why not the other options? A: PI1 Encryption: This is not a standard ServiceNow encryption feature. C: Cloud Encryption: This is a broader term for encryption solutions provided by cloud providers, not a specific ServiceNow feature. D: Full Disk Encryption (FDE): This encrypts the entire hard drive, not individual fields within the application.
