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(Choose 2 options) A CMDB Administrator wants to create aCMDB queryto findall databases located in Seattle that are connected to application services. They also want toinclude incidents related to those databases. Which actions should be taken to build this query?
Correct Answer: A,C
When building advanced CMDB queries usingCMDB Query BuilderinServiceNow, the correct approach is to modelCI scope,relationships, andtask contextexplicitly on the canvas. To limit results to databases in a specific location, the administrator mustfilter the Database CI nodeby the Location attribute. Therefore,Option Cis required to scope the query toDatabase CIs where Location = Seattle. To includeIncidents related to those databases, the Incident table must be added from theNon-CMDB Tableslist and linked through thetask_cirelationship. This is exactly whatOption Aprovides. CMDB Query Builder separates CMDB tables (CIs) from task and transactional tables, so incidents must be explicitly added from the Non-CMDB section. Option B is incorrect because property columns on Application Services do not scope databases or incidents. Option D is unnecessary because relationship depth alone does not include non-CMDB task data and does not filter by location. Thus, the correct actions areA (add Incident table)andC (filter Database by location).