Name: Salesforce.User-Experience-Designer.v2022-12-26.q23 Question 16
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Question 16

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Question 16/23

Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

A. Sales Cloud

B. Service Cloud

C. Experience Cloud

D. Marketing Cloud

Correct Answer: B

Recent Comments (The most recent comments are at the top.)

Louise - Feb 06, 2024

Obviously it is C here

Miruna - Dec 22, 2023

it's C

Hugo - Feb 22, 2023

It's C

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Question List (23q): 1 commentQuestion 1: A sales representative needs to quickly see key fields whene...; Question 2: Which visual design elements should be used in corporate sty...; Question 3: What are Salesforce core design principles when making desig...; 3 commentQuestion 4: Financial advisor should be able to access a customer's reco...; 2 commentQuestion 5: Cloud Kicks (CK) is incorporating Relationship Design princi...; Question 6: A UX Designer wants to quickly mock up Salesforce user Inter...; 2 commentQuestion 7: Cloud Kicks marketing development representatives need to pr...; Question 8: A UX designer want to understand the mental model of employe...; Question 9: Sales managers want their team members to help each other cl...; 2 commentQuestion 10: How should a UX designer differentiate between a voice and a...; 2 commentQuestion 11: Universal Containers' organization wide-defaults model is pr...; 2 commentQuestion 12: Cloud kicks wants to incorporate human-centered design acros...; 2 commentQuestion 13: Cloud Kicks wants to apply branding to its current Salesforc...; 2 commentQuestion 14: Users from a small group within a Sales team have complained...; 3 commentQuestion 15: During user interviews, a UX Designer discovers that the mos...; 3 commentQuestion 16: Cloud Kicks wants to create an external facing site where us...; 2 commentQuestion 17: A UX Designer has created a new form for a call center that ...; Question 18: What should a UX Designer use to design responsively within ...; 4 commentQuestion 19: Cloud Kicks wants to represent stages for opportunities with...; Question 20: A UX Designer is creating a customer support site in Experie...; 2 commentQuestion 21: An organization must be digitally accessible to enable socia...; 5 commentQuestion 22: Cloud Kicks needs functional components that will be used on...; Question 23: Which criteria should the designer consider when selecting u...

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Question 16/23

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