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Exam Code:User-Experience-Designer
Exam Name:Salesforce Certified User Experience Designer
Certification Provider:Salesforce
Free Question Number:23
Version:v2022-12-26
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# of views:2385
# of Questions views:21930
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Recent Comments (The most recent comments are at the top.)

Zyon - Sep 05, 2025

No.# The correct answer is A.

SLDS (Salesforce Lightning Design System) provides ready-made CSS framework, design tokens, utility classes, and component blueprints.

Component Blueprints: These are pre-designed examples that show how to combine HTML and SLDS styling to build UI components consistent with Lightning Experience. They ensure uniform look and feel across multiple pages.

Experience Lightning Components: Not an SLDS resource; this refers more to custom-built or packaged components.

JavaScript Frameworks: While LWC (Lightning Web Components) use JavaScript, SLDS does not provide frameworks—it provides design standards.

Custom Lightning Components: These are developer-built, but consistency is ensured by applying SLDS styles, not by creating custom components alone.

Zyon - Sep 05, 2025

No.# Answer correct is A.

Person Accounts are a special Salesforce feature that represent individual customers (pessoas físicas). They merge the functionality of Accounts (companies) and Contacts (individuals) into a single record.

In this case, since the bank has only individual customers (no corporate or business accounts), Person Accounts are the best fit.

With Person Accounts, advisors can:

Track personal details of each customer.

Associate Opportunities directly with individuals.

Avoid creating redundant Account + Contact pairs for each person.

B. Lead Object: Leads are unqualified prospects and not appropriate for representing actual customers.

C. Opportunity Object: Opportunities track potential sales, not customers themselves.

D. Standard Account Object: Accounts usually represent businesses or organizations. Using Accounts for individuals would require workarounds or extra customization.

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Kristin - Dec 06, 2024

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Louise - Feb 06, 2024

No.# A

The Salesforce Lightning Design System (SLDS) offers Component Blueprints to ensure the consistency of functional components used across multiple pages, aligning them with the Lightning Experience's look and feel. These blueprints provide guidelines and code examples to help developers create components that are visually and functionally consistent with the Lightning Design System.

Louise - Feb 06, 2024

No.# C. Path

The Path component in the Salesforce Lightning Design System (SLDS) is specifically designed to represent stages for opportunities within the sales process.

D. Progress Indicator is a more general component that can show progress through a linear sequence of steps, which might be applicable in scenarios where a simple, step-by-step progression is needed. However, for the specific need of representing stages within the sales process, the Path component is more tailored and provides additional context relevant to sales opportunities.

Louise - Feb 06, 2024

No.# B. Usability Testing

Usability testing is the most direct and effective method for validating whether the new form designed for call center staff is easy and intuitive to use.

C. Survey? involves collecting feedback through questionnaires but may not provide the in-depth, contextual insights into how users interact with the form in real-time, which is crucial for identifying usability issues.

Louise - Feb 06, 2024

No.# Obviously it is C here

Louise - Feb 06, 2024

No.# It's C. Update the Home page with access to commonly used reports.

This option directly addresses the users' need to easily access commonly used reports by providing a dedicated space on the Home page for these reports.

Option D, Make the global search bar bigger on every page, might make the search bar more prominent but does not fundamentally improve the efficiency of finding and viewing commonly used reports. The issue is not the visibility of the search bar but the process of having to search for reports each time.

Louise - Feb 06, 2024

No.# Should be A and C

A. Favorite the often-used object. - Users can add frequently accessed objects, records, or other items to their Salesforce Favorites for quick access. This feature allows each user to customize their experience based on their specific needs and preferences, ensuring they can quickly navigate to the object that has not been added to their Lightning app.

C. Personalize the navigation bar. - Salesforce Lightning Experience allows users to personalize their navigation bars by adding items that they frequently use, such as specific objects, to their app’s navigation bar. This enables direct access to these objects from anywhere within the app, enhancing productivity and ease of use for the end-users. It's an effective way to cater to the needs of specific user groups without the need to create a new app.

Option B, Create a custom component on a Dashboard, might improve visibility of data or functionality related to the object, but it doesn't directly address the issue of accessing the object itself. Custom components are more about displaying information or providing specific functionality within the context of a dashboard.

Option D, Add the object's related list to the Home page, is not a feasible solution since the Home page does not support adding related lists for specific objects. The Home page is generally used to display information and components that are relevant to the user across the Salesforce org, rather than object-specific navigation or data.

Therefore, options A (Favorite the often-used object) and C (Personalize the navigation bar) are the best recommendations to improve the end-user experience for the small group within the Sales team....

Louise - Feb 06, 2024

No.# Answer is A. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.

Options B, C, and D do not align as directly with the capabilities of Salesforce Lightning Experience for applying branding:

Option B mentions designing a custom Branding set in the user interface, which is not a standard Salesforce feature described in those terms. Salesforce uses the "Themes and Branding" feature for this purpose.

Option C refers to developing a custom Layout and attaching a new stylesheet in static resources. While Salesforce allows for the use of static resources, this method requires more technical work and is not considered a declarative approach for applying branding. It's more aligned with custom development and could be used for more specific customization beyond what's available through Themes and Branding.

Option D suggests choosing one of the built-in Salesforce themes that closely matches the design guidelines. While this is a viable option for quick branding efforts, it does not offer the level of customization and adherence to company design guidelines that creating a custom theme does....

Dorothy - Jan 12, 2024

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Miruna - Dec 22, 2023

No.# should be A
Component Blueprints are framework-agnostic, accessible HTML and CSS that provide the basic structure and style for Lightning components. The designer can use the Component Blueprints to create custom Lightning Web Components that are consistent with the Lightning Design System.

Miruna - Dec 22, 2023

No.# A C E

Miruna - Dec 22, 2023

No.# It's C

Miruna - Dec 22, 2023

No.# It's B

Miruna - Dec 22, 2023

No.# it's C

Miruna - Dec 22, 2023

No.# should be C

Miruna - Dec 22, 2023

No.# It should be A and C

Miruna - Dec 22, 2023

No.# it should be A

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