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Which criteria should the designer consider when selecting users for testing?
Correct Answer: A
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Zyon - Sep 05, 2025
Answer C.
Usability testing participants should reflect the customer personas identified during research.
Customer personas are research-based archetypes of real users. By testing with participants who align with these personas, designers ensure the feedback is relevant, realistic, and representative of the actual end-user base.
A. Traits dissimilar to personas: Produces irrelevant insights and unrepresentative feedback.
B. Friends and family: Introduces bias; they do not reflect real-world users.
D. Most common demographic only: Ignores edge cases and diversity; may miss critical usability issues.
Recent Comments (The most recent comments are at the top.)
Answer C.
Usability testing participants should reflect the customer personas identified during research.
Customer personas are research-based archetypes of real users. By testing with participants who align with these personas, designers ensure the feedback is relevant, realistic, and representative of the actual end-user base.
A. Traits dissimilar to personas: Produces irrelevant insights and unrepresentative feedback.
B. Friends and family: Introduces bias; they do not reflect real-world users.
D. Most common demographic only: Ignores edge cases and diversity; may miss critical usability issues.