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Question 13/26
Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?
Recent Comments (The most recent comments are at the top.)
should be A
Answer should be A
Service Cloud is not an external facing site. It's a Salesforce module destined to internal users.