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Question 56/78
Universal Containers (UC) is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service containers. UCimplemented a new Partner Community for its dealers. Each dealership has a dealer manager who manages the service agents. The community-sharing model is private.
What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?
What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?
Recent Comments (The most recent comments are at the top.)
Ansewer: A. is obvious as hierarchy can grant access to supervisors / manager whom the sales reps report to
B - is incorrect. as sharing rues are not applicable for external users.
C - is incorrect, as changing OWD of this object for external users as public read only will let every one to see everyone's record across partners, which we don't want.
D - is incorrect, as sharing sets are like permission sets, there is no criteria to define and its unnecessary (even if it has one)
sharing set not available in partner community..
Answer should be D