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A revenue cloud user story for a subscription-based company looking to replace theirlegacy system states "as a pricing manager,bulk discounts will include previouslypurchased quantities for pricing calculations on thequote in order to reward loyal customers. What should be included in the design of this solution?
Correct Answer: A,C
Salesforce Revenue Cloud, part of the Salesforce Customer 360 Platform, unites Configure, Price, and Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce functionality1. It aims to help businesses better manage their revenue streams, enhance forecasting capabilities, improve efficiencies, and accelerate growth across all sales channels1. In the context of the user story, the company wants to reward loyal customers by including previously purchased quantities in pricing calculations on the quote. This can be achieved by using discount schedules with cross orders checked2. Discount schedules in Salesforce Revenue Cloud allow businesses to implement dynamic pricing strategies with rules that trigger changes when specified products are on a quote2. By checking cross orders, the system can consider the quantities of a product that a customer has purchased across multiple orders when applying bulk discounts2. This way, the more a customer purchases over time, the greater the discounts they can receive, thereby rewarding their loyalty2. References * Salesforce Revenue Cloud * Understanding Salesforce Revenue Cloud
